Every successful support journey begins with understanding the individual. We take time to learn about each person’s goals, interests, strengths, communication preferences, health requirements, relationships, cultural background, and future aspirations to create a personalised support plan tailored to their unique needsNo two support plans are the same because no two people are the same. Our approach promotes:
Every successful support journey begins with understanding the individual. We take time to learn about each person’s goals, interests, strengths, communication preferences, health requirements, relationships, cultural background, and future aspirations to create a personalised support plan tailored to their unique needs. Guided by the principles of independence, choice, dignity, respect, inclusion, and positive outcomes, we ensure the individual remains at the centre of every decision affecting their support.
Learning and practising everyday skills is essential for increasing independence. Our support focuses on teaching and enabling rather than simply doing tasks for people. Every achievement contributes to increased confidence and self-esteem. Our teams support individuals to develop practical life skills including:
Supporting healthy eating, meal planning and safe food preparation.
Building confidence in purchasing groceries and managing household needs.
Supporting individuals to maintain comfortable and safe living environments.
Promoting personal responsibility and independence.
Supporting organisation and self-management skills.
Developing financial skills and confidence.
Encouraging safe and independent travel within local communities.
Choice is a fundamental right, and we actively support individuals to make informed decisions about their daily routines, meals, relationships, education, employment, health, wellbeing, and future plans. Where additional support with decision-making is required, we follow the principles of the Mental Capacity Act, ensuring individual rights are respected while promoting independence, safety, and overall wellbeing.
Effective communication is at the heart of person-centred care. We recognise that everyone communicates differently and support individuals using approaches such as easy-read information, visual supports, communication aids, Makaton, symbols, assistive technology, and personalised communication plans. By understanding each person’s preferred method of communication, we ensure their views, wishes, and choices are heard and respected.
Good health is essential to living well, and we support individuals to access healthcare services, attend GP and hospital appointments, manage medication, maintain healthy lifestyles, participate in physical activity, and engage with health promotion initiatives. By working closely with healthcare professionals, we help reduce health inequalities and support people to enjoy healthier, happier, and more active lives.
At IKEN Care, our Positive Behaviour Support (PBS) approach focuses on understanding the reasons behind behaviours and developing proactive, person-centred strategies that improve quality of life. Through functional assessments, behaviour support plans, communication strategies, environmental adaptations, skill development, positive reinforcement, and reducing restrictive practices, we help individuals achieve positive outcomes while treating every behaviour with compassion, understanding, and respect.
Being part of a community plays an important role in confidence, wellbeing, and quality of life. We support individuals to access social groups, education, volunteering, sports, faith communities, creative activities, local events, and personal interests, helping them build meaningful relationships and participate in their communities in ways that reflect their own goals and preferences.
Everyone deserves the opportunity to pursue their ambitions. We support individuals to explore career aspirations, access education and training, develop workplace skills, apply for employment, attend interviews, and participate in volunteering opportunities, helping them build confidence, independence, and valuable life experiences that contribute to long-term success.
Families and carers are valuable partners in delivering effective support. We work collaboratively with parents, siblings, guardians, advocates, and informal carers, promoting open communication, shared planning, and strong partnerships that create consistent, personalised support and achieve the best possible outcomes for the individual.
Major life transitions can be challenging, and our team provides specialist support during key stages such as moving from children’s services into adult support, leaving the family home, transitioning from residential care, hospital discharge, and adapting to changing support needs. Through careful planning and personalised guidance, we help reduce anxiety and ensure each transition is as smooth and successful as possible.
We work closely with Local Authorities, NHS Services, Integrated Care Boards (ICBs), Community Learning Disability Teams, Social Workers, Occupational Therapists, Psychologists, Speech and Language Therapists, Advocates, and Commissioners to deliver coordinated, responsive, and person-centred support that achieves meaningful outcomes for every individual.
Every support plan is designed around meaningful and measurable outcomes that reflect each individual’s personal goals. Whether increasing independence, improving communication, achieving better health, maintaining stable tenancies, participating in the community, accessing education or employment, or building greater confidence, we tailor our support to help every person reach their full potential in a way that is meaningful to them.
Quality, safety, and continuous improvement are at the heart of everything we do. Our governance framework includes internal audits, quality reviews, safeguarding oversight, risk management, staff competency assessments, and ongoing improvement programmes to ensure our services remain safe, compassionate, responsive, and focused on delivering the highest standards of person-centred care.
We help people build confidence, develop skills and live the lives they choose. Families, professionals and commissioners choose IKEN Supported Living because we provide:
Our referrals team will work with all stakeholders to assess needs, identify suitable accommodation and develop personalised support arrangements.
Whether you’re looking for support, making a referral, or exploring our services, our friendly team is here to help you every step of the way.